retail worker definition: a person who works in a store selling goods to the public: . Many sales workers work evenings and weekends, particularly during holidays and other peak sales periods. Parts salespersons sell spare and replacement parts and equipment, especially car parts. In such cases, retail workers will ensure that the displays are compliant with the supplier's instructions. They also must check dates on product labels and remove any products that have passed their sell-by date. Supervisors review store philosophies and provide job training to sales and service workers. If you are not sure whether you have a Persuading or Organizing interest which might fit with a career as a retail sales worker, you can take a career test to measure your interests. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. Types of Internal Controls in a Grocery Store. Retail is a popular industry, and a job as a retail assistant will give you a great amount of knowledge, experience, and opportunity to excel in sales, business, or any other sectors of retail. The increase in online sales is expected to continue over the next decade, limiting growth in the number of physical retail stores and reducing demand for retail sales workers. Retail sales workers spend most of their time interacting with customers, answering questions, and assisting them with purchases. How can I decide? Retail sales workers help customers find products they want and process customers’ payments. The lowest 10 percent earned less than $9.09, and the highest 10 percent earned more than $20.57. Greets and receives customers in a welcoming manner. They may operate scanning systems or enter purchase details manually on a cash register. As a worker, it is your responsibility to: Read the workplace safety and health poster at the jobsite. What Is the Life of a Retail Manager Like? Use our Career Test Report to get your career on track and keep it there. Personality Test (Myers & Briggs' 16 Types), Securities, Commodities, or Financial Services Sales Agent, Sales Representative, Wholesale and Manufacturing, Automotive parts, accessories, and tire stores, Building material and garden equipment and supplies dealers, Sporting goods, hobby, musical instrument, and book stores, Greet customers and offer them assistance, Recommend merchandise based on customers’ wants and needs, Explain the use and benefit of merchandise to customers, Show how merchandise works, if applicable, Add up customers’ total purchases and accept payment, Inform customers about current sales, promotions, and policies about payments and exchanges. As an employee, you have a 'duty of care' responsibility for safety and health at the workplace. Retail staff who work at the checkout accept payment from customers. Because retail sales workers provide this versatile range of services, they will still be needed in retail stores. People are keeping their cars longer and are buying new cars less often. We make the hiring process one step easier by giving you a template to simply post to our site. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties. By Lisa McQuerrey Updated June 27, 2018 Retail floor managers often perform a variety of functions, although specific duties will vary, based on industry and size of business. Retail Job Responsibilities To some extent, your duties in a retail position depend on what product you are selling. Although retail workers are employed in many different types of outlet, including department stores, supermarkets and specialist stores, their basic responsibilities are similar, that is to help customers select and pay for products in a store. They must clearly and effectively explain the benefits of merchandise. Retail Sales Associate Job Responsibilities: Serves customers by helping them select products. According to an article on PayScale.com, they are responsible for unlocking the doors in the morning and locking up the property at the end of the business day. You must follow any reasonable health and safety instructions from your employer. Truity does not editorialize the information, including changing information that our readers believe is inaccurate, because we consider the BLS to be the authority on occupational information. Retail sales workers assist customers with purchases by identifying their needs, showing or demonstrating merchandise, receiving payment, recording sales, and wrapping their purchases or arranging for their delivery. The career information above is taken from the Bureau of Labor Statistics Occupational Outlook Handbook. Some staff have responsibility for supervising deliveries to the store and organizing the stockroom. Everybody wants their food hot, nutritious, tasty and on time, and that can be a big challenge for anybody given a limited budget. Retail sales workers get hourly wages, commissions, or a combination of the two. In omnichannel retail stores, checkout staff may arrange for later delivery of the product to the consumer's home. Now, you can predict which career will satisfy you in the long term by taking a scientifically validated career test. Please use citation guidelines for webpages without an author available. Who is the author? Post now on job boards. The median hourly wage for retail salespersons was $12.14 in May 2019. The Organizing interest area indicates a focus on working with information and processes to keep things arranged in orderly systems. Comply with all applicable OSHA and Maine safety standards. Retail sales workers spend most of their time interacting with customers, answering questions, and assisting them with purchases. They are sometimes called sales clerks, retail clerks, or salespeople.There are more than 4.8 million retail salespersons employed in the United States. The duties and responsibilities of retail stores sales worker vary based on the size of the store. In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers. However, if you would like to correct a typo or other technical error, you can reach us at help@truity.com. Retail Sales Representative job description. Use our Job Search Tool to sort through over 2 million real jobs. Retail salespersons will be needed in stores to help customers and to complete sales. Retail Banker responsibilities include: Assisting with deposit and savings accounts; Counseling customers on banking products and services; Generating new business by selling to prospective and existing clients; Job brief. In large stores, training programs are more formal and usually conducted over several days. Retail workers with merchandising skills prepare the displays and ensure that they remain in good condition throughout the promotional period. There are many excellent tools available that will allow you to measure your interests, profile your personality, and match these traits with appropriate careers. Institutional food service supervisors have a difficult job that often goes unappreciated. After taking payment for the purchases, retail salespersons may bag or package the purchases. Essential skills listed on a successful Retail Worker resume include sales expertise, customer service orientation, courtesy, self-motivation and teamwork. Counting out the correct change when tendering cash. In addition, cost pressure may drive retailers to ask their in-store staff to do more. On this site, you can take the Career Personality Profiler assessment, the Holland Code assessment, or the Photo Career Quiz. Retail sales workers typically have an interest in the Persuading and Organizing interest areas, according to the Holland Code framework. They often arrange their clients’ cargo and freight by destination and send out many clients’ shipments simultaneously. The highest earnings potential usually involves selling “big-ticket” items, such as cars, jewelry, furniture, and electronics. Similar job titles include Retail Sales Associate and Retail Sales Assistant. In small stores, an experienced employee often trains newly hired workers. Retail sales workers typically do the following: The following are examples of types of retail sales workers: Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise. This information is taken directly from the Occupational Outlook Handbook published by the US Bureau of Labor Statistics. Most work in either automotive parts stores or automobile dealerships. Workers often stand for long periods and may need permission from a supervisor to leave the sales floor. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. Make sure to add requirements, benefits, and perks specific to the role and your company. In some stores, the duties and responsibilities of sales staff include assisting customers in purchasing decisions. There are two types of retail sales workers: retail salespersons, who sell retail merchandise, such as clothing, furniture, and automobiles; and parts salespersons, who sell spare and replacement parts and equipment, especially car parts. Depending on the hours they work, retail salespersons may have to open or close cash registers. Gain the clarity and confidence that comes from understanding your strengths, talents, and preferences, and knowing which path is truly right for you. Responsibilities of a Food Supervisor in a Hospital. The more complex the product, the more likely the need for customer assistance. Retail workers take responsibility for certain aspects of customer service in smaller stores. As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. Holland Code: R-C-E Find out what opportunities are available to you with our essential job descriptions. Truity periodically updates our site with information from the BLS database. A retailer performs the dual functions of buying and assembling of goods. They may also make deposits at a cash office. RETAIL SALES JOB DESCRIPTION. They take customers’ orders, inform customers of part availability and price, and take inventory. If product prices change, a retail worker replace the price labels on the products or on the shelf. These positions often require workers with extensive knowledge of the product and excellent sales skills. Online sales also are projected to affect specific segments of the retail industry to varying extents. Your safety responsibilities as a worker As a worker, you must take reasonable care of yourself and not do anything that would affect the health and safety of others at work. In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays. They also may help customers pack their products, depending on the type of purchase. Staff with customer service responsibilities also deal with customers’ warranty claims. Parts salespersons held about 258,000 jobs in 2018. 1) Greet customers and ascertain what each customer wants or needs. Employment of parts salespersons is projected to show little or no change from 2018 to 2028. Retail workers who stock shelves ensure that products are available for customers to buy. In some cases, in-store displays are commissioned and designed by suppliers. JOB DESCRIPTION: Retail Worker/co-op member KEY FUNCTION: To become part of a small team running one of Essential's retail outlets on busy Gloucester Rd in Bristol. The lowest 10 percent earned less than $9.89, and the highest 10 percent earned more than $26.97. Interpersonal skills. 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